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Terms & Conditions

Prices & payments

All prices are inclusive of UK VAT at current rate.  Prices may be per bottle or per case, as indicated.

We accept payment by Visa, MasterCard, Amex, ApplePay, AdroidPay and PayPal.

We reserve the right to adjust prices, offers, goods and specifications of goods at our discretion at any time before we accept your order. We reserve the right to change prices at any time.

We do our best to ensure that all pricing information on this website is accurate. However, errors may still occasionally occur and cause goods to be mispriced. In such cases, we will have three options at our discretion: i) ask you if you wish to cancel the order; ii) ask you if you wish to continue with the order at the correct price; iii) notify you that we have cancelled the order. We are not obliged to supply goods at the incorrect prices

Legal age

Current legislation forbids us to sell or deliver alcohol to anyone who is under the age of 18.

By placing an order on this website you confirm that you are at least 18 years old.

On delivery, our couriers will ask some form identification if in doubt about the age of the recipient of the goods.

Failure to produce a valid and approved form of ID will result in our couriers being unable to leave any alcoholic products with the recipient.

Vouchers

Voucher offers are not transferable, are not for sale and have no cash value.

Vouchers can be used only once, and cannot be used in conjunction with other offers.

One voucher redeemable per transaction.

Expiry date, minimum order and other provisions and limitations may be specified on the voucher.

Goods availability

All goods are offered subject to availability.

We do our best to ensure that all information on this website is accurate, but we cannot guarantee the availability of specific vintages or ABVs.

Should a product become unavailable after an order is placed, we will contact you to arrange replacement, amendments or cancellation of the order.

A contract is made upon acceptance of you’re an order by the website operators and relevant payment has been processed. The placing of an order per se does not constitute a contract.

We reserve the right to accept any order at our discretion.

Cancellation, brakes and refunds

We do our utmost to achieve the best levels of customer service.

Our packaging systems minimizes bottle brakes but we cannot prevent the occasional accident.

In case of broken bottles, we will provide a full refund or a replacement. Please contact us at hello@donveeto.co.uk indicating the order number and providing a simple picture of the damage.

We will provide a full refund or replacement for any wines that are faulty. We apologies for any inconvenience caused. We may require faulty bottles to be returned to us. We will arrange this as necessary at your convenience.

 

You may cancel your order at any time until 14 working days after delivery, provided all of the bottles are unopened and intact.

In order to cancel your order you must call us on 020-3488-2683 or notify us by email on hello@donveeto.co.uk.  We can arrange the pick-up of the bottles at your convenience.

Should you decide to cancel, the amount we charged for the wines will be refunded within 14 days from the date the goods are returned in merchantable condition to our return address:

Don Veeto Ltd (PAGNDS)

London City Bond, Global Warehouse

Derby Street

Burton-Upon-Trent

Staffordshire DE14 2LE

Users reviews

Users of this website may post reviews, ratings, comments and other content. This right is extended on condition that the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable. Specifically, content should not include software viruses, political campaigning, commercial solicitation, chain letters or mass mailings.

You may not use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any content.

We reserve the right, but not the obligation, to remove or edit any content.

If you post content or submit material, unless indicated otherwise you provide:

Pagnotta Ltd and its affiliates with a non-exclusive, royalty-free and fully sub-licensable right to use, reproduce, publish, modify, adapt, translate, distribute, create derivative works from, and display such content throughout the world in any media.

Pagnotta Ltd and its affiliates the right to use the name that you submit in connection with such content.

Agree that the rights you grant above are irrevocable during the period of protection of your intellectual property rights associated with such content and material. You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content.

You represent and warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is submitted to Pagnotta Ltd, the content and material is accurate; use of the content and material you supply does not breach any Pagnotta Ltd policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify Pagnotta and its affiliates for all claims brought by a third party against Pagnotta Ltd or its affiliates arising out of or in connection with a breach of any of these warranties. In the first instance please contact your local store by email, fax or telephone, as indicated on your order confirmation email and on the website.

Ownership and Trademark

Don Veeto is a Trade Mark registered in the United Kingdom in the name of Pagnotta Ltd.

This website is operated by:

Don Veeto Ltd

Registered in England: 10490239, VAT No: 273915481

Registered address: Flat 35, 21 Seymour Street – W1H 7JX, London, UK

Tel: 020-3488-2683; Email: hello@donveeto.co.uk

 

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and any disputes will be decided only by the English courts.

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